Call center agent / Central / $4,000

Location Singapore, Singapore
Discipline Call Centre & Customer Service
Job Reference CK_1565086922
Salary S$2500 - S$4000 per month
Consultant Name Claudia Kueh Kee Jinq
Consultant Email claudia.kueh@manpower.com.sg
Consultant Contact No. 62328816
EA License No. 02C3423
Consultant Registration No. R1880247
- Training will be provided
- Career progression
- 5-day work week + Central location
Job description:
* Making calls to Japan to contact Japanese-speaking customers regarding service updates and feedback (to provide the best support for customers in Japan, candidate will need to speak in Japanese when required)
* Handling customers' incoming calls, queries and feedback
* Updating information and data into computer system
* Follow-up with customers to ensure customer satisfaction
* Assist in ad-hoc duties as assigned
Requirements:
* Minimum 1 year of experience in call centre/customer service or relevant
* Strong communication and interpersonal skills
* Proficiency (spoken) in Japanese (JLPT N2 or equivalent) to liaise with non-English speaking locals in Japan

Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247

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