Call-Centre Customer Service, 2 months Contract, Jalan Besar

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH144154_1727772048
Salary Negotiable
Consultant Name Kang Abelene Marianne Mrs Rozario Abelene Marianne
Consultant Email [email protected]
Consultant Contact No. 6551 5320
EA License No. 02C3423
Consultant Registration No. R2089914


Call-Centre Customer Service Executive, 2 months Contract, Jalan Besar

In this role you will be expected to :

· Answer customer queries by phone and email with focus on first contact resolution

· Provide accurate and complete information to customers by following the right processes

Requirements:

  • Minimum Diploma holder
  • Minimum 1 years experience working in a call centre, handling inbound calls and emails.
  • Previous experience with the airline, hotel or loyalty / rewards industry would be a plus
  • Enthusiastic, resilient, adaptable and keen to work in a fast-paced environment
  • Self-motivated and be able to work unsupervised.
  • Fun outlook, positive attitude and can-do mindset
  • Good communication and interpersonal skills



Notes:

  • Duration: Starting 28 October to 31 December, Monday to Friday
  • Shifts Working hour: 8am to 5pm OR 5am to 2pm (transport allowance for 5am shift time)
  • Work Location: Jalan Besar
  • Salary: $3-3.5k

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

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