Call Centre Team Leader

Location Singapore, Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH85951_1579257849
Salary S$2200 - S$2700 per month
Consultant Email karen.tan@manpower.com.sg
EA License No. 02C3423

Responsibilities:

  • To assist the Team Manager to guide and lead a team of Customer Service Executive.
  • To formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.


Requirements

  • Minimum 3 years of customer service experience
  • Adequate telephone skills and proper etiquette
  • Able to commit to a 2 rotating shifts work schedule
  • Candidates with supervisory experience will be of added advantage

Tan Yueh Hua Karen EA License No.: 02C3423 Personnel Registration No.:R1658726

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