Responsibilities:
- To assist the Team Manager to guide and lead a team of Customer Service Executive.
- To formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.
Requirements
- Minimum 3 years of customer service experience
- Adequate telephone skills and proper etiquette
- Able to commit to a 2 rotating shifts work schedule
- Candidates with supervisory experience will be of added advantage
Tan Yueh Hua Karen EA License No.: 02C3423 Personnel Registration No.:R1658726
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