Client Service Analyst - 6 months Contract | Bank

Location Singapore
Discipline Banking & Finance
Job Reference BBBH112872_1649996980
Salary S$4000 - S$5500 per month
Consultant Name Hibah Bakhtavar
Consultant Email
Consultant Contact No.
EA License No. 02C3423
Consultant Registration No. R21103109


  • Provides quality support to clients with moderately complex transactions and processes daily.
  • Under general supervision, assists clients by responding to phone, email and other inquiries regarding company products, services, and procedures.
  • Responds to straightforward client questions on the Company's product features and provides more advanced technical assistance.
  • Investigates errors in client accounts and statements.
  • Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
  • Reviews daily open items to ensure proper follow-up and closure.
  • Assists junior colleagues in resolving outstanding issues.
  • Responsible for the quality and completion of own work.


  • Bachelor's Degree or Diploma in Banking/ Financial Service
  • At least 1-2 years of total work experience
  • Experience in Client Services/ Operations in Banking or financial services industry is a plus
  • Has experience liaising with both internal and external stakeholders

Interested Candidates may send their resume and cover letter directly to ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Hibah Bakhtavar EA License No.: 02C3423 Personnel Registration No.: R21103109

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