Job Scope
- Act as the client service point of contact for day-to-day inquiries, ensuring timely responses by adhering to service levels for resolution, and providing a quality client experience.
- Able to manage authorized signatory lists / incumbency certificates, call back / authentication process.
- Maintain excellent working relationships with internal teams, identify root causes, and areas for improvement when resolving client issues.
- Support multiple geographies (when required) and client accounts across Southeast Asia.
Job Qualifications
- Degree in Banking, Finance, Business, or equivalent.
- 1-2 years of experience in client servicing or front office role in banking, financial or relevant industry.
- Must be confident in interacting with stakeholders over phone and emails.
- Good to have KYC/ CDD experience.
- Good organisational and time management abilities.
Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.
Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955
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