Cloud L2 Tech Support

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH105869_1636982838
Salary Negotiable
Consultant Name Andalan Rvin James Murillo
Consultant Email james.andalan@manpower.com.sg
Consultant Contact No. 62325731
EA License No. 02C3423
Consultant Registration No. R1331697


Job Description:

  • Provide a 24/7 and standby Operation Support/BAU for Cloud infrastructure systems and nativecloud applications/tools and public/private services that hosted by the project.
  • Manage and Administer Cloud Compute, Pods/Container and Microservices.
  • Develop or co-develop of SOPs, tools/scripts, dashboards, operational runbook or interim solutions for workarounds or recovery of systems and services when required.
  • Review, design and collaborate with other team such as Reliability Engineering and SecOps team to investigate, triage, replicate or isolate issues and problems for troubleshooting and root cause analysis;
  • Apply system configuration change, bug-fixes, patches, upgrades, updates and scripts for operating system and software maintains by Operation Team/BAU
  • Provide and update operational, functional and technical documentation related to Operations and BAU.
  • Enforce Pre and Post deployment validations, health check and performance check, tunings, enhancements
  • Job Requirement:
  • 2-4years of experience in infra domain
  • Hands-on knowledge and experience on:
    o Multiple operating systems like Windows/Linux
    o Setup and configuration of O/s including cluster setups/raid configurations
    o Experience in hardening of servers for windows/Linus based at CIS benchmarks
    o Setup of AD/ADFS and singlesignon configurations
    o Administration of Server and virtual environments using VMware/hypervisors
    o Exposure and knowledge on basic networking. Knowledge on various protocols, IPv4/6, SSL and encryption knowledge
    o In-depth knowledge on at least one database like Oracle/MSSQL.
    o Knowledge on containerized setups using Docker/Kubernetes
  • At least 2 projects on AWS implementations/migrations. In depth knowledge in core AWS services like
    o EC2/RDS/ALB etc. Autoscaling setup and configurations
    o Networking concepts for VPC/NACL/Security Groups/route table/VPC peering/Transit Gateways
    o Serverless implementations using Lambda/EKS/Fargate
    o User administration using IAM/Cognito
    o Writing scripts for Infra as code setup using CloudFormation/Terraform
    o Monitoring setup using CloudWatch and other tools
    o Security setup for IPS/IDS/DDos using WAF/shield.
    o Exposure to Devops tools would be good-to-have
    o Cost administration and optimization.
  • Degree in IT or any related discipline and at least 5 years overall working experience

Rvin James Murillo Andalan EA License No. 02C3423 Personnel Registration No. R1331697

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