Job Description
- Design, code, test, implement and deliver change requests based on request manager prioritization
- Provide Level 3 support on incidents, problems and service request
- Maintain deployed applications and conduct proactive preventive issue resolution
- Provide second and third level troubleshooting and root cause analysis of production related incidents in accordance with the Service Level Agreements
- Provide workarounds for incidents that cannot be immediately resolved so that users can continue with their business as usual
- Provide permanent fixes to defects that are identified in the application
- Provide and maintain Application Availability, includes ensuring that the application is active and operating as defined in the Service Level Agreements
- Recommend maintenance and BAU improvements
- Keep up to date on the latest industry trends in technologies Build Applications
- Develop the concept and design of technical solutions based on business needs
- Gathering and analyzing application technical requirements
- Build and deploy working reusable software following the agile principle
- Define and conduct integration and unit testing
- Prevent identify and resolve any anomalies
- Contribute to the continual improvement of our design and development process
- Documentation and Communication
- Draw up documentation for higher developments
- Explain solutions developed to technical and non-technical stakeholders.
- Work closely with product owner scrum master and senior developer to collaborate
- Work closely with business users and clients
Job Qualifications:
- Bachelor's Degree in IT or a related field
- Must hold certifications in Salesforce Administrator
- Proficiency in Copado or certification as a Copado Certified Consultant
- Proficiency in Apex, Java, HTML, CSS , Visualforce, CSS, Aura components, and Salesforce CRM.
- Experience with Oracle, SQL Server 2012, and development methodologies including Agile and Scrum.
- Top 3 must have skills:
- Technical Proficiency in Design, Coding, and Testing
- Advanced Problem-Solving and Support Skills
- Effective Documentation and Communication
- Good to have the following skills too:
- Experience with DevOps Practices
- Knowledge of Cloud Platforms
- Industry Trend Awareness
- Collaboration and Stakeholder Engagement
Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy