Contract Data Center Operations Specialist |Pharmaceutical

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH101466_1625732809
Salary S$5800 - S$6500 per month
Consultant Email
EA License No. 02C3423

Our client is a US healthcare and a leading global biopharmaceutical company. They have a over 69,000 employees across 140 countries with a heritage of more than 125 years. Due to current expansion, they are looking for:

Contract Data Center Operations Specialist | Pharmaceutical

  • Work with Facilities to manage critical DC infrastructure (Power and Cooling) availability SLA
  • Manage and maintain Data Center environment to always be compliant under the defined standards & requirements
  • Manage and maintain Data Center physical security and processes to meet audit requirements
  • Manage various vendor contracts for hardware break fix
  • Point of contact for any data center related requests and issues
  • Shared responsibility for operations and support for client's global IT infrastructure and data center environments. Provide level 1 and level 2 support as required
  • Monitor all services and ensures any incidents are responded to and resolved to ensure service/system stability. Escalate issues to appropriate resolver group using standard incident management processes and tools
  • Use the incident management system to log and follow-up on all service disruptions. Coordinate with Help Desk colleagues to communicate service disruptions to the business
  • Provide technical guidance and training to junior/new employees as needed
  • Manage/lead special projects to design, deploy and/or migrate technologies into the data center environment. Partners with IT colleagues to ensure the correct standard platforms and procedures are implemented
  • Coordinate high priority incidents with other teams or users to ensure correct and prompt resolution
  • Coordinate status reports for incidents and special projects to data center management and senior management as needed
  • Sound knowledgeable in all type of Networking Technology and working experience with all Series of Cisco Nexus product line
  • Expert in troubleshooting all type of Physical Layer Connectivity
  • Champion in ITSM & Change Control
  • Prior Experience in SunBird DCIM will be ideal
  • HLCM & Capacity planning


  • Min Degree with excellent background in IT, with 5 years of technical support in a data center/command center environment is required with at least 3 years of hands on experience.
  • Able to work on flexible schedule to provide 7x24 support. This may require working multiple shifts and/or weekends/holidays. Provides flexibility and coverage on alternate days when scheduled or needed
  • Excellent knowledge of all data center technologies with a specialization in (Windows, Unix, Linux, or Networking) is necessary.
  • Data Centre related technical certifications are highly desirable
  • Incumbent must Enterprise Experience

Other information:
12months, renewable Contract
Location; Tai Seng Area
Salary: S$6500per month
Immediate role!

Interested applicants, please email resume in MS WORD Doc format to: (R1110894)

Consultant Name: Yap Yen Leng
Licence no: R1110894

Yen Leng Yap EA License No. 02C3423 Personnel Registration No. R1110894

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