Customer Care Executive (5 days)

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH135829_1706751303
Salary S$0.00 - S$3800 per month
Consultant Name Winnie Chen Hsiu Wen
Consultant Name Winnie Chen Hsiu Wen
Consultant Email winnie.chen@manpower.com.sg
Consultant Contact No.
Consultant Contact No. 6232 5258
EA License No. 02C3423
Consultant Registration No. R1980765
Consultant Registration No. R1980765


Customer Care Executive (5 days, premium cars)

Company highlights

  • Join one of the world's leading multinational automobile manufacturers
  • Job stability for long-term career growth
  • Location: Accessible from MRT


Responsibilities

  • Provide top-notch customer service, showing patience and care in resolving inquiries.
  • Deliver exclusive service to exceed customer expectations and build the good relationships.
  • Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.).
  • Maintain accurate customer records and assist with data cleanup.
  • Prepare promotional mass-emails and announcements.
  • Monitor call center agent performance and extract data for analysis.


Requirements

  • GCE 'O' level/Diploma.
  • 2 years of customer service experience.
  • Passion for and willingness to learn about luxury goods and premium cars.



If you are interested in this opportunity, submit your application now to find out more about this position.

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice.