We are partnering with a Global MNC hiring for a Customer Financial Service Representative. As you will need to liaise directly with colleagues and customers based in Japan for business need, thus min. JLPT-N1 or equivalent certification will be essential to the job.
- AR follow up with customers based in Japan on the payment overdue which require use of Japanese.
- Assisting customer in resolving billing related issues.
- Credit Assessment for new and existing customer.
- Following up with customer via phone calls & e-mails which will need to be in Japanese.
- Assist in channel customer invoice dispute or payment application to internal team for follow up.
- To be a team player in operation team to drive process and service improvement with effective communication skill.
- Proficiency (written and spoken) in JAPANESE (Min. JLPT-N1 or equivalent certifications) to communicate with colleagues and customers based in Japan pertaining to AR, Credit and Collections documents.
- 1 year of relevant working experience.
Chin Chu Long Carsten (R21103935)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423
Chin Chu Long (Carsten) License No.: 02C3423 Personnel Registration No.: R21103935