Customer Relation Executive

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH108894_1641277269
Salary S$2500 - S$3300 per month
Consultant Name Carsten Chin Chu Long
Consultant Email carsten.chin@manpower.com.sg
Consultant Contact No.
EA License No. 02C3423
Consultant Registration No. R21103935

Job Description :
An opportunity to be the voice of the brand, the champion world class service and drive customer experience across multi-channel platforms to exceed customer's expectations.


Job Responsibilities:

  • Provide online supporting customer in their purchasing journey from ordering, processing, delivery arrangement to after sales service.
  • Provide End-To-End services towards customer enquiries and address their concern via phone, email, live chat, social media.
  • Handle and escalate customer case and feedback which involving multiple of department.
  • Deliver great customer service to all customers across all channels.
  • Other ad-hoc duties assigned by management.


Job Requirements:

  • GCE 'O' Levels or Diploma in any discipline
  • Minimum 2 year of relevant customer service / call centre working experience.
  • Team player and able to work independently.
  • Good work ethic and customer-oriented person
  • Flexible and able to work under pressure in a fast-paced environment.
  • PC literate.



Other Information:

  • Location : Central
  • 5 days work week, based on roster rotating.
  • Salary up to $3300 (depends on experience)
  • Night shift allowance provided for those who perform night shift work.



Interested applicants please share your updated resume to carsten.chin@manpower.com.sg or click on "Apply Now" button.

Chin Chu Long Carsten (R21103935)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423

Chin Chu Long (Carsten) License No.: 02C3423 Personnel Registration No.: R21103935

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