Customer Relation Executive

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH108894_1641277269
Salary S$2500 - S$3300 per month
Consultant Name Carsten Chin Chu Long
Consultant Email
Consultant Contact No.
EA License No. 02C3423
Consultant Registration No. R21103935

Job Description :
An opportunity to be the voice of the brand, the champion world class service and drive customer experience across multi-channel platforms to exceed customer's expectations.

Job Responsibilities:

  • Provide online supporting customer in their purchasing journey from ordering, processing, delivery arrangement to after sales service.
  • Provide End-To-End services towards customer enquiries and address their concern via phone, email, live chat, social media.
  • Handle and escalate customer case and feedback which involving multiple of department.
  • Deliver great customer service to all customers across all channels.
  • Other ad-hoc duties assigned by management.

Job Requirements:

  • GCE 'O' Levels or Diploma in any discipline
  • Minimum 2 year of relevant customer service / call centre working experience.
  • Team player and able to work independently.
  • Good work ethic and customer-oriented person
  • Flexible and able to work under pressure in a fast-paced environment.
  • PC literate.

Other Information:

  • Location : Central
  • 5 days work week, based on roster rotating.
  • Salary up to $3300 (depends on experience)
  • Night shift allowance provided for those who perform night shift work.

Interested applicants please share your updated resume to or click on "Apply Now" button.

Chin Chu Long Carsten (R21103935)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423

Chin Chu Long (Carsten) License No.: 02C3423 Personnel Registration No.: R21103935

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