Job Description:

• Handle customers enquiries when approached
• Ensure over-the-counter transactions are handled effectively and efficiently
• Ensure customer requests and query in an efficient and accurate manner
• Handle customer transactions accurately and timely
• Handle customer enquiry on banking products and services efficiently
• Deliver prompt and outstanding services to Wealth customers
• Ensure wait time are met daily in serving walk in customers in the teller room
• Adherence to Bank's regulatory, compliance and internal audit requirements
• General support to the service team after the closing and balancing of the tills at day end
• Administration work- daily filing of documents and other administration support

Requirements:

• Minimum Diploma in any discipline
• 2 years of experience in related field.
• Well-groomed and possess a pleasant disposition
• Maintaining a positive, empathetic, and professional attitude toward customers
• Excellent communication and interpersonal skills.
• Ability to understand issues and appropriately escalate to Management in a timely manner

Aaron Tan Mok Yee EA License No.: 02C3423 Personnel Registration No.: R22109226

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