Customer Service, Bank (Digital Ambassador) $15 per hour

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH128156_1684804324
Salary S$12 - S$15 per hour
Consultant Name Rupa Kankariya
Consultant Email rupa.kankariya@manpower.com.sg
Consultant Contact No. 65515317
EA License No. 02C3423
Consultant Registration No. R1441955


Responsibilities

  • Initiative-taking, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller Machines, DigiBank) where suitable, for enhanced customers' experience and journey.
  • Be familiar and proactively keeps up to date with latest banking products, processes, and services. Able to suggest alternate banking solutions for customers where fitting.
  • Assist in customers general enquiries


Qualifications:

  • Minimum Diploma in any discipline
  • Candidates with no experience are open to apply
  • Excellent communication and customer service skills
  • Working hours: Mon-Fri (office hours), Saturday (half-day, AM)
  • Candidate may be located at various branches across Singapore
  • Training will be provided.


Interested candidates may send in their resume and cover letter directly to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email.

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

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