Customer Service (Call Center l Bank) Up to $4K

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH136567_1709708530
Salary S$3000 - S$4000 per annum
Consultant Name Rupa Kankariya
Consultant Email rupa.kankariya@manpower.com.sg
Consultant Contact No. 65515317
EA License No. 02C3423
Consultant Registration No. R1441955


Role Overview
To provide one-stop customer services across all channels of communications and to cross sell bank's products and services whenever the opportunity arises.
Key Accountabilities & Responsibilities

  • To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
  • To ensure accuracy and compliance for all customers' requests
  • To successfully cross-sell the Bank's products and services
  • To adhere to professional standards of behavior & conduct when dealing with customers & fellow CSOs.
  • Flexibility in work deployment when business needs arise
  • Support and protect the company brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

Requirements

  • Min GCE O levels or higher
  • Possess high-quality customer service skills and a professional communication style
  • Candidates with no experience are open to apply


Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

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