- Responsible for providing the client with advice and guidance on how best to obtain the required documentation and how to complete this process smoothly.
- Oversee all aspects of the visa service, ensuring that the process runs smoothly.
- Oversee the completion of all relevant visa documents and ensure that they are received within the time limit set by the consulates.
- Ensure that all the information provided by the client is accurate and correct, preparing and checking all legal documents.
- Timely handling each customer's inquiries, email processing, data entry into electronic systems, procurement of visas and additional documents and researching, collating and preparing visa requirements and other information.
- Functional experience and knowledge of working with documents
- Outstanding problem-solving skills as well as analytical capabilities
- Team spirit, excellent organizational, oral and written communication skills
- Flexibility to adapt to an intellectually challenging but rewarding job
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Excellent telephone etiquette and interpersonal skill
Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835