Customer Service, Contact Center (Part-time) | $15/hr WFH

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH109169_1642057118
Salary Negotiable
Consultant Name Charmane Castillo Lalog
Consultant Email
Consultant Contact No. 6232 8801
EA License No. 02C3423
Consultant Registration No. R1767650

Role Overview
To provide one-stop customer services across all channels of communications and to cross sell bank's products and services whenever the opportunity arises.
Key Accountabilities & Responsibilities

  • To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
  • To ensure accuracy and compliance for all customers' requests
  • To successfully cross sell the Bank's products and services
  • To adhere to professional standards of behavior & conduct when dealing with customers & fellow CSOs.
  • Flexibility in work deployment when business needs arise
  • Support and protect the company brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms


  • Min GCE O levels or higher
  • Possess high-quality customer service skills and a professional communication style
  • Candidates with no experience are open to apply
  • Having a conducive environment with high-speed internet connection at home is beneficial for possible WFH assignment.


  • Minimum 20hours per week, min 4 hours per day, including weekdays and weekends
  • Shift timings:
    • 9am to 1pm
    • 6pm to 10pm weekdays and weekends
  • Training will be provided

Interested Applicants, please email your resume to (R1767650).

Charmane Castillo Lalog License No.: 02C3423 Personnel Registration No.: R1767650

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