Customer Service Coordinator | Contract | East | Up to $3K

Location Singapore
Discipline Manufacturing & Production
Job Reference BBBH138624_1716520145
Salary S$2500 - S$3000 per month + Completion Bonus
Consultant Name Tng Wess Lee
Consultant Email wesslee.tng@manpower.com.sg
Consultant Contact No. 6232 5255
EA License No. 02C3423
Consultant Registration No. R1551835


Job Description

  • Ensure smooth delivery process between customer and internal stakeholders.
  • Maintain and coordinate the process flow of business with CRM tools.
  • Processing orders, purchase order, delivery note, weekly report and monthly report.
  • Identify and assess customers' needs to achieve satisfaction.
  • Ensure customer satisfaction and provide professional customer support.
  • Handle complaints and provide appropriate solutions and alternatives.
  • Follow up to ensure resolution.


Requirements

  • Minimum Diploma in Business
  • Minimum 2 years experience in admin, customer service, operation is advantageous
  • Possess SAP B1 experience

Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835

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