Customer Service Executive, 1-yr contract, Jurong Island

Location Singapore
Discipline Transportation, Logistics & Supply Chain
Job Reference BBBH114593_1654137893
Salary S$3500 - S$4500 per month
Consultant Name Fu Yee Chen, Lyn
Consultant Email
Consultant Contact No. 62325738
EA License No. 02C3423
Consultant Registration No. R1110796

Job Scope:

  • Process and handle customer sales order processing, delivery/logistic arrangement, billing and sales support.
  • Validate customer purchase orders against compliance, supply policy, forecast, sales agreement and general terms and conditions. Negotiate or resolve any discrepancies prior to order processing.
  • Track order status and provide regular feedback to the customers and sales team.
  • Liaise and coordinate with various work groups to resolve forecast or operational issues to ensure timely delivery/shipment of orders to local and export customers.
  • Prepare shipping documents to the customer upon delivery/shipment.
  • Ensure timely invoicing of all sales orders upon delivery/shipment.
  • Provide support to Finance in improving payment collection efficiency.
  • Assist Sales Account Manager in customer's enquiries.


  • Diploma graduate or business related discipline with preferably min 2 years of working experience or related experience in customer order processing & management
  • Meticulous and careful with details
  • Responsible and reliable with sense of urgency
  • Customer oriented, positive attitude and good interpersonal communication skills
  • Team Player and highly adaptable
  • Proficient in MS Office applications
  • Preferably with SAP knowledge - (SD Module) Shipping documentation / Supply Chain / Logistics

Additional Information:

  • Location: Jurong Island, pick up from several MRTs
  • Working days: Monday to Friday, 7.45am to 4.45pm
  • Salary: Up to S$4.5K per month
  • Start Date: Within short notice

Lyn, Yee Chen Fu EA License No. 02C3423 Personnel Registration No. R1110796

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