Customer Service Executive (Call Centre) X 10 | Permanent

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH100635_1629942733
Salary S$2200 - S$2700 per month
Consultant Name Cabria Jireli Gem Mejia
Consultant Email gem.cabria@manpower.com.sg
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374


Responsibilities

  • Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
  • Respond to customers' queries and concerns with the aim of achieving first call resolution.
  • Follow up promptly with customers to resolve issues
  • Provide customers' feedback to respective business partners to improve customer experience



Job Qualifications

  • Diploma holder with minimum working experience in a call centre/contact centre environment
  • Has a passion for customer service
  • Able to work in a team
  • Able to commit to a rotating shift work

Jireli Gem Mejia Cabria EA License No. 02C3423 Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy