Customer Service Executive (Contact Centre / Hospitality Group)

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH130384_1692786293
Salary S$3000 - S$3500 per month + Bonus
Consultant Email
EA License No. 02C3423

Job Responsibilities:

  • Attend to all phone calls and emails from guests
  • Process all bookings and requests from the guests timely and correctly
  • Deliver excellent customer service to all the guests and achieve customer satisfaction
  • Liaise with internal colleagues to ensure all the guest's request are arranged accordingly
  • Provide First Call Resolution to call in guests
  • Resolve any complaint or issue arise in a proper manner
  • Other ad-hoc duties assigned by management

Job Requirements:

  • Diploma in Hospitality Management and other relevant field
  • Minimum 1 year of working experience in contact centre or hotel environment
  • Excellent communication skills, service-oriented
  • Candidate with prior experience in Opera system are encouraged to apply

Other Information:

  • Location: Sentosa
  • 5 days work week, Rotating shift
  • Salary up to $3500 (depends on experience) + Bonus
  • Opportunity to join established Hospitality group

Interested applicants please forward your updated resume to or click on "Apply Now" button.

Liang Kai Yan Cayenne (R1874693)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423

Liang Kai Yan, Cayenne License No.: 02C3423 Personnel Registration No.: R1874693

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