Customer Service Executive | MNC | Up to $4k

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH113301_1651119223
Salary Negotiable
Consultant Name Navarro Melody Grace Bayog
Consultant Email
Consultant Contact No.
EA License No. 02C3423
Consultant Registration No. R1764275

Location: Jurong
Salary Range: Up to $4k

You will be responsible for:

  • Handling enquiries.
  • Order loading in SAP, coordinating with sales, factories, and buyers, to ensure 100% OTD.
  • On-time loading, accuracy, and on-time execution of delivery for local and export customer. Exporting/Importing and 3rd parties' shipment arrangement.
  • Working with customer to ensure factory provides documentation on time (e.g. Form E, COO, Testing Cert.).
  • Project Management/Contract Management for specific projects.
  • Post sales assistance to customers (e.g. return order handling).
  • Providing sales-related reports to commercial team on daily/weekly/monthly basis.
  • Assisting supporting BU in sales forecasting.
  • Coordinating with logistics on stock level consignment stock management.
  • Supporting customers and commercial team in all sales-related matters.

You will need:

  • Experience in order management/ customer support.
  • Documentation and information-management skills.
  • Good organisational and planning skills.
  • Good working knowledge of Microsoft Excel or SAP.

Interested applicants, you may e-mail an updated version of your resume to

Navarro Melody Grace Bayog
Personnel Reg No: R1764275
EA Licence No: 02C3423

Navarro Melody Grace Bayog EA License No.: 02C3423 Personnel Registration No.: R1764275

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