Job description:
* Attend to customer's enquiries through incoming calls, emails, and faxes with excellent customer service
* Prepare quotations and related documents to customers
* Arrange technician for customer visit according to customers' requests
* Resolve customer's complaint/feedback through speedy and excellent service recovery
* Any other duties as assigned by superior
* Attend to customer's enquiries through incoming calls, emails, and faxes with excellent customer service
* Prepare quotations and related documents to customers
* Arrange technician for customer visit according to customers' requests
* Resolve customer's complaint/feedback through speedy and excellent service recovery
* Any other duties as assigned by superior
Requirements:
* At least a 'O' level, Professional Certificate/Nitec is required for this position
* Minimum 2 years of experience in related field
* Previous experience in customer service is an advantage
Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247