Customer Service Officer|Banking|Contract|up to $3,500/ month

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH118617_1661395646
Salary Negotiable
Consultant Name Kezia Nathania
Consultant Email kezia.nathania@manpower.com.sg
Consultant Contact No. 6551 5583
EA License No. 02C3423
Consultant Registration No. R1660434

Role Overview
To provide one-stop customer services across all channels of communications and to cross sell bank's products and services whenever the opportunity arises.

Key Accountabilities & Responsibilities

  • To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery.
  • To ensure accuracy and compliant for all customers' requests.
  • To successfully cross-buy the Bank's products and services.
  • To adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.

Requirements

  • Minimum GCE 'O' Level or higher.
  • Possess high-quality customer service skills and a professional communication style.
  • Candidates with no experience are open to apply.

    Interested candidates may send in their resume and cover letter directly to Kezia Nathania (R1660434), stating the position as the subject title in the email.

    Kezia Nathania | EA License No. 02C3423 | Personnel Registration No. R1660434

    Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Kezia Nathania License No.: 02C3423 Personnel Registration No.: R1660434

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy