Customer Service Officer / Call Centre - Up to $3000 Logistics

Location Singapore
Discipline Call Centre & Customer Service
Job Reference Lerh Chun Yong David_1556502578
Salary Negotiable
Consultant Email david.lerh@manpower.com.sg
EA License No. 02C3423

  • Ensure prompt response to customers' enquiries.
  • Responsible for liaising with customers on shipment planning and execution.
  • Liaise and co-ordinate with transporters, carriers and suppliers to ensure timely receiving of cargo for export.
  • Responsible for verifying and update of cargo details into System.
  • Monitoring and executing of e-commerce shipments with last mile deliveries.
  • Issuing invoices to customer and answer their queries pertaining to the charges billed.
  • Send pre-alert to customers upon job completion and timely update shipment uplift status.

Requirements:

  • 2 years of experience in procedure documentation and customer service.
  • Customer-oriented with good interpersonal skills.

Location

  • East
  • 5 days week -Office hours

Interested Applicants Please SMS/WhatsApp to David @ 83891462 to apply with the following details and send your resume to David.lerh@manpower.com.sg

We regret to inform that only shortlisted candidates will be contacted, sorry for the inconvenience caused.

Lerh Chun Yong David (R1769977)

Manpower Staffing Services (S) Pte Ltd

EA Licence No. 02C3423

Lerh Chun Yong, David EA License No.: 02C3423 Personnel Registration No.: R1769977