Customer Service (Order Fulfillment / MNC / West)

Location Singapore, Singapore
Discipline Transportation, Logistics & Supply Chain
Job Reference 1_1567413771
Salary S$2200 - S$2400 per month
Consultant Name ​Xylon Chian Wei Ren 
Consultant Email xylon.chian@manpower.com.sg
Consultant Contact No. 62328818
EA License No. 02C3423
Consultant Registration No. R1984287
Job Description:
  • Basic $2,400 + AWS + VB
  • 5 day work week
  • Location: West (Pioneer)
Job Responsibilities:
  • Ensure internal accounts orders are processed and completed in a timely and accurate manner
  • Ensure reports are submitted to internal accounts on a timely manner to defined schedules and to accounts requirements
  • Manage ad-hoc request from internal accounts
  • Investigate root-cause of incidents and service failures, make recommendation to relevant stakeholder for improvements
  • Initiate cycle count as per schedule
  • Ensure proper documentation of cycle count sheet for audit trail purpose
  • Responsible in reconciling warehouse stock discrepancies
  • Coordinate with inventory control team on WMS and WCS stock discrepancies
  • Collate and compute the monthly reports
  • Analyse the KPI result and provide suggestions to improve the service level when necessary
  • Achieve & maintain consistent service specific key performance indicator
  • Ensure all billings are done timely & accurate manner with all necessary supporting documents
  • Maintain and compare inventory accuracy between Automation's WCS & Internal account's WMS system
  • Assist Manager in analysing operations related data and make applicable recommendations
  • Additional functions as mandated by Management
Job Requirements:
  • Min. Diploma qualification
  • Proficient in MS Office
  • Ability to work independently
  • Possess excellent communication and interpersonal skills
  • Meticulous, able to multi-task in a fast-pace environment
  • Pleasant personality and a good team player
Interested Candidates please click APPLY or send your updated CV to xylon.chian@manpower.com.sg

Kindly note that only shortlisted Candidates will be notified

Xylon Chian Wei Ren License No. 02C3423 Personnel Registration No. R1984287

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