Customer Service (Order Fulfillment / MNC / West)

Location Singapore, Singapore
Discipline Transportation, Logistics & Supply Chain
Job Reference 1_1567413771
Salary S$2200 - S$2400 per month
Consultant Name ​Xylon Chian Wei Ren 
Consultant Email
Consultant Contact No. 62328818
EA License No. 02C3423
Consultant Registration No. R1984287
Job Description:
  • Basic $2,400 + AWS + VB
  • 5 day work week
  • Location: West (Pioneer)
Job Responsibilities:
  • Ensure internal accounts orders are processed and completed in a timely and accurate manner
  • Ensure reports are submitted to internal accounts on a timely manner to defined schedules and to accounts requirements
  • Manage ad-hoc request from internal accounts
  • Investigate root-cause of incidents and service failures, make recommendation to relevant stakeholder for improvements
  • Initiate cycle count as per schedule
  • Ensure proper documentation of cycle count sheet for audit trail purpose
  • Responsible in reconciling warehouse stock discrepancies
  • Coordinate with inventory control team on WMS and WCS stock discrepancies
  • Collate and compute the monthly reports
  • Analyse the KPI result and provide suggestions to improve the service level when necessary
  • Achieve & maintain consistent service specific key performance indicator
  • Ensure all billings are done timely & accurate manner with all necessary supporting documents
  • Maintain and compare inventory accuracy between Automation's WCS & Internal account's WMS system
  • Assist Manager in analysing operations related data and make applicable recommendations
  • Additional functions as mandated by Management
Job Requirements:
  • Min. Diploma qualification
  • Proficient in MS Office
  • Ability to work independently
  • Possess excellent communication and interpersonal skills
  • Meticulous, able to multi-task in a fast-pace environment
  • Pleasant personality and a good team player
Interested Candidates please click APPLY or send your updated CV to

Kindly note that only shortlisted Candidates will be notified

Xylon Chian Wei Ren License No. 02C3423 Personnel Registration No. R1984287

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