Customer Service Rep ($3000 / Central / MNC)

Location Singapore, Singapore
Discipline Call Centre & Customer Service
Job Reference 2_1565768624
Salary S$2800 - S$3000 per month
Consultant Name ​Xylon Chian Wei Ren 
Consultant Email xylon.chian@manpower.com.sg
Consultant Contact No. 62328818
EA License No. 02C3423
Consultant Registration No. R1984287

Job Description:

  • Be part of a leading global manufacturer brand
  • Working hours: Mon-Fri (8:30am-5:30pm)

Job Responsibilities:

  • Attend to all phone or fax sales enquiries from customers.
  • Process customers' quotations and orders in an efficient and timely manner
  • Responsible for order fulfillment, and ensuring accurate input of Sales Order & Purchase Order to the system
  • Close follow up with respective suppliers on the order & delivery status
  • Process export documentation for shipments to other region
  • Process documentation for LC negotiation (whenever applicable)
  • Liaise with warehouse and freight forwarders to ensure timely pick-up and delivery of customers' orders.
  • Generate billings on a timely basis for all orders that were completed
  • Support Sales team to meet their monthly forecast target

Job Requirements:

  • Diploma in Business studies or equivalent
  • Minimum 2 years customer service experience in order processing and export shipping
  • Knowledge of L/C processing will be an added advantage
  • Customer oriented with good communication & interpersonal skills

Kindly note that only shortlisted Candidates will be notified

Xylon Chian Wei Ren License No. 02C3423 Personnel Registration No. R1984287

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