Customer Service X 5, S$3K, 2-month, Bendemeer

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH131824_1699317417
Salary S$2800 - S$3500 per month
Consultant Name Fu Yee Chen, Lyn
Consultant Email
Consultant Contact No. 62325738
EA License No. 02C3423
Consultant Registration No. R1110796

Job Scope:

  • Answer customer queries by phone and email with focus on first contact resolution
  • Provide accurate and complete information to customers by following the right processes
  • Manage and resolve customer complaints
  • Willing to go the extra mile to help customers

Job Requirement:

  • Minimum Diploma holder with at least 1 years' experience working in a call centre, handling inbound calls and emails
  • Previous experience with the airline, hotel or loyalty / rewards industry is good to have
  • Enthusiastic, resilient, adaptable and keen to work in a fast-paced environment
  • Self-motivated and be able to work unsupervised.
  • Positive attitude and can-do mindset
  • Good in communication and interpersonal skills
  • Good in cross-cultural awareness
  • Prior exposure to a web-driven environment

Additional Information:

  • Salary - S$3K per month
  • Contract duration: 2-month contract
  • Working days and hours: Mon - Fri, 5am to 2pm, 8am to 5pm (S$30 transport allow for shift starts at 5am)
  • Location: Jln Besar, Bendemeer MRT

Lyn, Yee Chen Fu EA License No. 02C3423 Personnel Registration No. R1110796

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