Customer Support Assistant | Aerospace | Up to $3.2K

Location Singapore
Discipline Aerospace
Job Reference BBBH139027_1717752922
Salary S$3000 - S$3200 per month + VB
Consultant Name Tng Wess Lee
Consultant Email wesslee.tng@manpower.com.sg
Consultant Contact No. 6232 5255
EA License No. 02C3423
Consultant Registration No. R1551835


Job Description

  • Process quotes and enter customer order.
  • Retrieve shipping documents and certificates from system and email to customer.
  • Retrieve and email invoices and Statement of Account from system and email to customer and other Regional Sales Manager upon requests.
  • Monitor urgent orders and inform customers on status and shipping details.
  • Retrieve RFQs from customer portal and response accordingly.
  • Upload order confirmation and tax invoices to customer's portal.
  • Roster duty to assist CSR to manage SD Customer Service and AOG mailboxes.
  • Assist with any other administrative task (ordering of office supplies and stationery).
  • Ad hoc duties as assigned by Customer Support Manager and Director.



Requirements:

  • Minimum O-level with 2 years working experience in the aerospace industry/customer support
  • Proficient in MS suite (especially Outlook and Excel)
  • Excellent communications skills

Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835

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