Customer Support Officer (Online Store Support)

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH108787_1640832380
Salary S$1800 - S$2500 per month + Bonus
Consultant Email
EA License No. 02C3423

Job Responsibilities:

  • Provide backend support for online stores such as ID verification, order processing, cancellation, refund and etc
  • Assist customer on issues they encounter during online purchase
  • Follow up with customer regarding to the orders they submitted online
  • Manage the requisition and publishing of stocks for Online store
  • Work closely with both internal and external stakeholders for Online store's enhancement or launches
  • Track all faulty and escalate to IS to ensure issues are being fixed on time
  • Other ad-hoc duties assigned by management

Job Requirements:

  • A professional education in any field
  • Minimum 1 year of working experience in similar role
  • Customer service oriented, independent, and a team player
  • PC literate

Other Information:

  • Location: MacPherson (Hybrid)
  • Standard working hours, rotating
  • Salary up to $2500 (depends on experience)

Interested applicants please share your updated resume to or click on "Apply Now" button.

Liang Kai Yan Cayenne (R1874693)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423

Liang Kai Yan, Cayenne License No.: 02C3423 Personnel Registration No.: R1874693

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