Customer Technical Support (Life Science / Up to $4700)

Location Singapore
Discipline Life Sciences
Job Reference BBBH113109_1650597887
Salary S$4500 - S$4700 per month
Consultant Name Pal-Ing Ernielyn Tizon
Consultant Email ernielyn.tizon@manpower.com.sg
Consultant Contact No. 6232 5249
EA License No. 02C3423
Consultant Registration No. R1100414


Job responsibilities:

  • Provide internal and external customers with technical and application support via the various channels including telephone, e-mail, and remote control
  • Liaise with technical service, customer service and sales teams
  • Troubleshooting and replacement in case of Level 3 escalation
  • Escalate when necessary to raise a case
  • Manage customer database
  • Communicate/follow up with customer for instrument repair status



Job requirements:

  • Degree in Medical Technology or Sciences related discipline
  • Customer service or Clinical laboratory experience
  • Experience in Sales Force Dot Com (SFDC) will be a plus
  • Good communication skills and anger management skills
  • Documentation skills
  • Must be a team player
  • Product knowledge and troubleshooting skills


Interested applicants, please submit your updated resume to ernielyn.tizon@manpower.com.sg or click Apply Now button.
Shortlisted candidates will be notified. Thank you.

Ernielyn Tizon Pal-ing (R1100414)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Pal-Ing Ernielyn Tizon EA License No.: 02C3423 Personnel Registration No.: R1100414

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