Delivery Lead (Digital Projects) | Contract | Banking

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH113411_1651725929
Salary S$7000 - S$10000 per month
Consultant Name Cabria Jireli Gem Mejia
Consultant Email gem.cabria@manpower.com.sg
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374


Responsibilities:

  • Product Delivery Lead managing delivery in Digital projects
  • Work closely with different business and technology stakeholders, and/or external partners/merchants.
  • Be responsible for developing and analyzing Business requirements and put them into Business Requirement Document (BRD) or User Stories
  • Work closely with UX design team to conceptualize and optimize customer journey
  • Review Functional Specifications Document (FSD) or Narratives to ensure that specifications are designed in accordance to business requirement
  • Work closely with QA team to plan overall testing, map out test scenarios, design test cases, and manage test execution
  • Collaborate with Business Units and IT partners for end-to-end system and process delivery
  • Support post-implementation tasks such as user training to touch-points, production problem investigation, escalation and resolution
  • Ensure customer issues are resolved within the SLA and prompt follow-up to ensure closure of issues


Requirements:

  • Degree holder in Information Technology or any related discipline
  • Minimum 3 to 5 years of delivery lead experience
  • Experience in managing projects end-to-end and have participated in different milestones of a project lifecycle in business requirements development & analysis, testing, go-live implementation, etc.
  • Able to work well and effectively with different stakeholders, e.g. product teams, operation teams, technology teams, partners/merchant
  • Self-starter and independent worker and able to rise up to challenges and manage stringent timelines


Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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