Job Description

• Provide on-site support to end users, including hardware, software, network, and peripheral troubleshooting.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Support daily operations.
• Maintain and update IT asset records and ensure all equipment is tracked properly.
• Assist in new user onboarding and off boarding processes, ensuring timely setup an deactivation of systems.
• Document issues and resolutions in the system and contribute to internal knowledge base articles.
• Collaborate with other IT team members and escalate unresolved issues to appropriate internal or external resources.
• Ensure adherence to IT policies and security protocols.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Minimum 1-3 years of experience in a Desktop Support or similar IT support role.
• Basic understanding of networking concepts and Active Directory.
• Excellent troubleshooting skills and ability to prioritize and manage multiple tasks effectively.
• Excellent interpersonal, communication, and problem-solving skills.
• Team player with a customer-centric attitude.

Andy, Wee Ben Ann License No.: 02C3423 Personnel Registration No.: R1552080

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy