Digital Ambassador (Customer Service) l 6 months contract - $3K

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH139519_1719490685
Salary S$2500 - S$3000 per month
Consultant Name Rupa Kankariya
Consultant Email [email protected]
Consultant Contact No. 65515317
EA License No. 02C3423
Consultant Registration No. R1441955


  • Be the champion for all available digital services.
  • Actively manage customer's purpose of visit to better manage their experience and expectations.
  • Drive an excellent digital culture through active sharing and educating customers to migrate to digital services at all opportunities.
  • Handle and follow up on customer enquiries on digital issue and queries.
  • Maintain exceptional level of customer service and experience.
  • Making referrals to appropriate parties leading to successful sales opportunities.
  • Assisting with customer requests that can be done digitally while promoting the independent use of available digital solutions.
  • Support cash counter activities through active customer engagement and encourage migration to online or off-premises channels.


  • Minimum Diploma
  • At least 1 year of experience in Customer Service, Brand Ambassador or Digital Ambassador role
  • Highly adaptable and ability to deal with ambiguity.
  • Experience in delivering customer journeys, and digital features.
  • Able to work in a fast paced environment.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

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