Responsibilities:
Develop Digital Product Proposition:
- Partner with Product to formulate sound digital product proposition that appeals to customers
- Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome
Design Customer Journey with data in mind:
- Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers' needs across different digital touchpoints
- Drive customer immersions by listening to customer feedbacks and conduct research on the best and evolving market practice to define the most efficient/customer-friendly UI experience
- Study customer profile, segment & transactional behaviors. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunities
Take charge in Online Channel Share:
- Develop ideas to grow online acquisition channel share by leveraging on our digital platforms
- Analyse and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption
- Engage Product and Business Analytics on targeted marketing campaigns to target the right customers
Drive digital initiatives in the personal investing space:
- Lead/coordinate the development of key digital initiatives with various stakeholders from onboarding till fulfilment.
- Understand market situation and use data to propose enhancement recommendations
- Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation
Requirement:
- Bachelor's degree in marketing, communication or in related discipline
- At least 2-3 years of experience in digital product role
- Must have UI/UX experience
- Proficient in excel and MS Office suite of products.
- Self-motivated, innovative, able to think systematically and multi-task.
- Able to work in a fast-paced environment.
Interested candidates may send in their resume and cover letter directly to Rupa Kankariya (R1441955)
We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants at Rupa Kankariya (R1441955) EA Licence No (02C3423)
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.
Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy