Digital Product Manager (Contract | Bank)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH119062_1678940119
Salary S$6000 - S$8000 per month
Consultant Name Cabria Jireli Gem Mejia
Consultant Email gem.cabria@manpower.com.sg
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374


Responsibilities
Drive Digital Product Proposition

  • Formulate a sound digital product proposition that appeals to our customers
  • Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome


Design Customer Journeys with data in mind

  • Work closely with a wide range of stakeholders to understand customer job to be done and define a digital customer experience that truly meet our customers' needs across different digital touchpoints.
  • Drive customer immersions by listening to feedback and conduct research on best-in-class and evolving market practice to define the most efficient/customer-friendly UI experience.
  • Study customer profiles, segment & transactional behaviors to gain a better & deeper insight to the problem statement & untapped opportunities.


Drive Online Channel Share

  • Develop ideas to grow online acquisition channel share by leveraging on our digital platforms.
  • Analyse and leverage on internal/external Data to identify areas of opportunities to increase penetration of digital adoption and active rates.
  • Engage Product and Business Analytics on targeted marketing campaigns to target the right customers.


Drive digital initiatives in the personal investing space:

  • Lead/coordinate the development of key digital initiatives with various stakeholders from onboarding till fulfilment.
  • Understand market situation and use data to propose enhancement recommendations.
  • Support post-implementation tasks such as user training to touchpoints, production problem investigation and escalation.


Requirements

  • Degree in Business or any relevant field.
  • Minimum 5 years experience in product/project maangement
  • Good interpersonal, written and verbal communication skills.
  • Proficient in excel and MS Office suite of products.
  • Self-motivated, innovative, able to think systematically and multi-task.
  • Able to work in a fast-paced environment.


Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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