Digital Product Manager (Contract | Banking | $4.5k)

Location Singapore
Discipline Banking & Finance
Job Reference BBBH131154_1717553347
Salary S$3500 - S$4500 per month
Consultant Name Cabria Jireli Gem Mejia
Consultant Email gem.cabria@manpower.com.sg
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374


Responsibilities:

  • Develop innovative strategies to enhance customer engagement and drive acquisition through digital platforms.
  • Lead and collaborate with stakeholders to execute key digital initiatives, from onboarding to fulfillment.
  • Conduct experiments to gauge market adoption and iterate for optimal outcomes.
  • Design customer journeys with a data-driven approach, collaborating with various stakeholders to create digital experiences aligned with customer needs.
  • Utilize internal data to identify opportunities for increasing digital adoption.
  • Coordinate platform spend promotions, ensuring campaign delivery within timelines.
  • Collaborate with Product and Business Analytics to execute targeted marketing campaigns.
  • Conduct customer immersions to understand customer needs across digital touchpoints.
  • Gather customer feedback and research market trends to define user-friendly UI experiences.
  • Provide support for system migration/implementation, including testing and documentation.
  • Manage the resolution of system issues, collaborating with technology teams and users.
  • Support post-implementation tasks and escalate customer issues as needed.


Qualifications:

  • Bachelor's degree in Marketing, Business, or related field.
  • At least 1 year of experience in digital engagement, customer acquisition, or related roles.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Project management skills to coordinate and lead cross-functional initiatives.
  • Excellent communication skills to engage with diverse stakeholders.
  • Detail-oriented approach to designing customer journeys and experiences.
  • Experience in campaign management and targeted marketing strategies.
  • Familiarity with user experience (UI/UX) principles and best practices.


Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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