Direct Sales Advisor

Location Singapore, Singapore
Discipline Sales & Marketing
Job Reference BBBH85507_1578452299
Salary S$2500 - S$2700 per month
Consultant Name Cabria Jireli Gem Mejia
Consultant Email gem.cabria@manpower.com.sg
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374

Responsibilities:

  • Offers high level of consistent, quality service support to our customers
  • Approach customers at our sales sites, attend to customers' requests in line with policies and procedures, striving for first class experience
  • Using simple, clear and concise languages to communicate effectively with customers
  • Actively listen and probe questions to accurately advise customise solutions based on customer's needs and requirements
  • Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to achieve our sale target
  • Effectively handle complaints at the first point of contact, aiming to resolve situations to customers' satisfaction
  • Being customer centric - Gather customers' feedback, ideas and suggestions to bring the team/organisation be closer to our customers
  • Actively participate in process improvement sessions, providing constructive feedback and suggestions


Requirements

  • Minimum GCE "O" Level and above
  • Understanding of the principles of Customer Service and customer behaviour
  • Experience in delivering high customer satisfaction and high employee satisfaction
  • Demonstrated ability to manage own workload and effectively prioritize activities
  • Ability to manage change effectively
  • Exceptional listening and analytical skills
  • Proficiency in general desk top orientation and particularly in Word and Excel

Jireli Gem Mejia Cabria EA License No. 02C3423 Personnel Registration No. R1434374

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