Distribution Sales Support Associate | Bank | Contract

Location Singapore
Discipline Insurance
Job Reference BBBH138724_1716977644
Salary S$3500 - S$4500 per month
Consultant Name Cristina Malabuyoc Malijan
Consultant Email cristina.malijan@manpower.com.sg
Consultant Contact No. 62328835
EA License No. 02C3423
Consultant Registration No. R1111547

Job Scopes


  • Replacement of Policy
    • Administer the tracking of Replacement of Policy (ROP) to send out letters to client/agents/distributors.
    • Assess and do fact finds for appeals by the agents.
    • Communicate to stakeholders including but not limited to agency leaders, business partners and management to ensure they are kept abreast of relevant information required relating to ROP.
  • Distribution Channel Compensation
    • Administer the Distribution channel Compensation to ensure on time and accurate payments.
    • Key touchpoint for internal and external customers' enquiries on compensation related matters.
    • Ensure the accuracy and timely delivery of the end-to-end process on compensation.
    • Deliver on adhoc tasks when assigned.
    • Enhance / streamline workflow where applicable.
    • Update of SOP promptly and where applicable.
    • Assist and handle enquiries professionally and promptly.


  • Participate in projects & UAT as required.

Job Qualifications

  • Degree in any related field
  • Excellent Microsoft Office skills: MS Excel (Pivot Tables, Formula), MS Word.
  • Proficiency in VBA & Insurance industry experience, is a plus.
  • Great interpersonal skills and enjoy working in a team.
  • Good communication skills (verbal and written) to interact with stakeholders.
  • Meticulous to ensure accuracy of deliverables.
  • Able to manage multiple priorities effectively in a fast-paced environment.
  • Able to work effectively under pressure with tight timeline.
  • Resourceful, independent with problem-solving skills.

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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