Engagement/Account Manager | SDLC | Long term Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH119152_1662953502
Salary S$9000 - S$12000 per month
Consultant Name Cristina Malabuyoc Malijan
Consultant Email cristina.malijan@manpower.com.sg
Consultant Contact No. 62328835
EA License No. 02C3423
Consultant Registration No. R1111547

Job scope

  • Work with various stakeholders at different levels of the organization to manage projects, monitor operations, monitor engagements, and improve transparency
  • Effectively deliver business results by championing a culture of accountability and consistent project management practices
  • Oversee multiple concurrent engagements from onboarding to handoff.
  • Ensure team leadership has a clear understanding of goals and timelines of engagements.
  • Analyze and solve problems across the program (people, structures, and processes)
  • Identify the things that work together to improve operational health.
  • Ensure standards for communications and reporting are being followed.
  • Monitor and provide feedback on communications of your team.
  • Maintain a cultural awareness in your communications.
  • Influence across the team leadership level to solve problems affecting how the teams we work with get their work done.
  • Develop and maintain engagement metrics, which will be used to assess overall health of the program, report to leadership, and support expansion and contraction of contractor teams size.
  • Make data-driven decisions.
  • Develop innovative solutions and collaborate with global counterparts and cross-functional teams to implement them
  • Assess project risks and identify appropriate mitigation strategies.

Job requirement

  • Bachelor's degree in Computer science, Marketing or any equivalent
  • 3-5+ years' experience working with complex cross-functional projects in a technology company.
  • Experience working with third party engineering resources embedded with development teams, particularly in a client services environment.
  • You can identify and implement process design and re-engineering to achieve both incremental and transformational business impact.
  • Comfortable talking about technical matters with business people and business matters with technical people.
  • Successful at getting buy-in for your ideas with a demonstrated affinity for metrics.
  • Respectful and influential; you have the ability to push back when needed and can approach work rationally.

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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