Job Responsibilities:
- Identify and assess current and operation's training needs
- Take care of company's training budget planning
- Provide suitable trainings and action plans to Operation team
- Work closely with Operation team to implement SOP to newly opened store
- Conduct operational and service-related classroom and On-Job Training
- Design and formulate training materials for local outlets
- Perform store audits on a frequent basis
- Consistently improve the service and training framework
- Assist on service recovery and customer service feedback related matters
- Other ad-hoc duties as assigned by management
Job Requirements:
- Minimum 1 year of working experience in the same role
- Proven track record in design and execute successful training programs
- Excellent communication skills, PC literate, people oriented
Interested applicants please forward your updated resume to cayenne.liang@manpower.com.sg or click on "Apply Now" button.
Liang Kai Yan Cayenne (R1874693)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423
Liang Kai Yan, Cayenne License No.: 02C3423 Personnel Registration No.: R1874693
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