Field Service Engineer (Medical Devices/ Equipment)

Location Singapore
Discipline Engineering
Job Reference BBBH123835_1717145682
Salary S$3500 - S$4500 per month + AWS + VB
Consultant Name Teh Hui Tian, Zoe
Consultant Email
Consultant Contact No. 6232 5252
EA License No. 02C3423
Consultant Registration No. R2089915

Job Responsibilities:

  • Planning of corrective and preventive action visits for local customers.
  • Provide technical support to local customers as needed to ensure customer needs are met.
  • Adhere to procedures and processes to ensure department's KPI are met.
  • Report issues and customer feedbacks to his supervisor or regional support team.
  • Manage key accounts that are being assigned.
  • Review and maintain spare parts in own c-location needed to support local operations.
  • Provide 24hrs standby for local customers on a weekly rotational basis (allowances provided)

Job Requirements:

  • Degree or Diploma in Biomedical / Mechatronics / Electronics Engineering or equivalent.
  • Minimum 3 - 5 years or more of relevant field service experience in In Vitro Diagnostics or medical devices.
  • Experience in handling of Haematology, Coagulation, Urinalysis products would be a plus
  • Experience in handling medical devices including troubleshooting and servicing would be a plus
  • Good analytical and troubleshooting skills with ability to communicate complex technical/ clinical content.
  • Good working attitude with a sense of urgency.

Teh Hui Tian, Zoe EA License No. 02C3423 Personnel Registration No. R2089915

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