Field Service Engineer - Medical Equipment / Devices

Location Singapore
Discipline Engineering
Job Reference BBBH109005_1641550643
Salary S$3500 - S$4200 per month
Consultant Name Pal-Ing Ernielyn Tizon
Consultant Email ernielyn.tizon@manpower.com.sg
Consultant Contact No. 6232 5249
EA License No. 02C3423
Consultant Registration No. R1100414


Duties & Responsibilities:

  • Planning of corrective and preventive action visits for Singapore customers.
  • Provide technical support to local (SG) customers as needed to ensure customer needs are met.
  • Adhere to procedures and processes to ensure department's KPI are met.
  • Field service support in terms of maintenance, repairs, troubleshooting, servicing at hospitals or clinics for medical equipment
  • Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis.
  • Manage key accounts that are being assigned.
  • Review and maintain spare parts in own c-location needed to support local operations.
  • Provide 24hrs standby for local customers on a weekly rotational basis.


Requirements:

  • Diploma / Degree or equivalent in Biomedical / Mechatronic / Electronics Engineering
  • At least 3-5 years working experience in IVD market
  • Field Service work in medical related equipment / devices
  • Experience in handling of Hematology, Coagulation, Urinalysis products is a plus
  • Excellent troubleshooting and problem-solving skills
  • Good communication skills
  • Maintains the highest standards of professional and personal conduct when interacting with customers
  • Willing to do 24/7 standby duties and OT work as needed


Interested applicants with relevant experience, please send your updated resume to ernielyn.tizon@manpower.com.sg
Shortlisted candidates will be notified. Thank you.

Pal-Ing Ernielyn Tizon EA License No.: 02C3423 Personnel Registration No.: R1100414

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