Field Solutions & Activation Executive

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH150142_1748392141
Salary S$3000 - S$5000 per month
Consultant Name Charles Lau Ngie Hao
Consultant Email [email protected]
Consultant Contact No. 6232 8830
EA License No. 02C3423
Consultant Registration No. R1656741

Responsibilities

  • Conduct on-site visits to merchants in assigned districts to verify QR code display, signage, and terminal functionality.
  • Support post-sales merchant activation and ensure proper usage of cross-border payment solutions.
  • Perform wallet and QR display audits; troubleshoot on-site issues and escalate technical problems when necessary.
  • Engage with merchants to collect feedback, usage data, and identify interest from nearby businesses.
  • Assist in light business development by identifying and reporting potential new merchant leads.
  • Coordinate with internal teams to ensure smooth merchant onboarding and issue resolution.
  • Maintain accurate records of field visits, merchant status, and follow-up actions.

Requirements

  • 1-3 years of experience in field operations, merchant support, or retail tech enablement.
  • Familiarity with QR payment systems, POS terminals, or fintech products is a plus.
  • Good interpersonal and communication skills; able to engage with merchants from diverse backgrounds.
  • Comfortable with outdoor/roaming work; able to travel across assigned districts.

Charles, Lau Ngie Hao License No.: 02C3423 Personnel Registration No.: R1656741

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