Field Support Engineer

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH143600_1725950207
Salary S$4000 - S$4500 per month
Consultant Name Rajasekar Shirley Monisha
Consultant Email [email protected]
Consultant Contact No. 6232 5244
EA License No. 02C3423
Consultant Registration No. R22106767


Job Requirements:

  • Provide daily onsite IT support on hardware, networks and software to ensure timely resolution of customer issues.
  • Configuration of equipment to connect to corporate network and domain.
  • Ensure tasks performed are updated via ticketing system or team lead.
  • Follow and enforce IT, Security and acceptable use parties.
  • Provide training to users regarding the use of system and applications when needed.
  • Assist to maintain and keep track of IT assets for assigning to user and disposals.
  • Liaise with vendors on repair and maintenance of IT related equipment.
  • Deliver Windows deployment and migration projects.



Requirements:

  • Min 3 years of Field Support Services experience supporting a large customer base.
  • Good knowledge of Windows OS and basic knowledge of systems and servers.
  • Proactive and meticulous attention to details.
  • ITIL knowledge is a plus.