Guest Experience Executive| Basic Up To $3200

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH115119_1661855056
Salary S$2500 - S$3200 per month
Consultant Name Carsten Chin Chu Long
Consultant Email carsten.chin@manpower.com.sg
Consultant Contact No.
EA License No. 02C3423
Consultant Registration No. R21103935

Job Responsibilities :

  • Handle customer inquiries through multi-channel communication (call. email, live chat & future channels)
  • Delivering a cohesive, empathetic and delightful guest experience
  • Assist on order entry, charging & shipping for all orders
  • Process product sales and returns for guests world-wide
  • Manage and resolve customer compliments and complaints
  • Shares and communicates to deliver product education, features, benefits, material properties, usage, and care instructions
  • Communicates in a professional manner treating all with empathy and respect

Job Requirements :

  • Diploma in any discipline
  • Guest service / retail related working experience
  • Service oriented & service mentality
  • Computer literacy, good interpersonal skills, problem solver & positive attitude

Interested applicants please share your updated resume to carsten.chin[at]manpower.com.sg or click on "Apply Now" button. / WhatsApp to 9223 3469

***Shortlisted candidate will be notified***

Chin Chu Long Carsten (R21103935)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Chin Chu Long (Carsten) License No.: 02C3423 Personnel Registration No.: R21103935

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