Help Desk Support Technician | Permanent

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH109747_1642759328
Salary S$3200 - S$3600 per month
Consultant Name Cristina Malabuyoc Malijan
Consultant Email
Consultant Contact No. 62328835
EA License No. 02C3423
Consultant Registration No. R1111547

Job scope

  • Answer tech support emails in a timely manner.
  • Answer tech support phone calls in a timely manner.
  • Perform tech support assistance for all of our software products to end users and resellers alike.
  • Perform internal IT and support assistance within the office.
  • Perform live online demos of our software products for end users and resellers.
  • Possibility of some travel to perform installation and training of our software products.


  • Diploma or Certification in Information Technologies related fields.
  • 1-3 years' experience in IT and Tech Support environments.
  • Proficient in all current Windows Operating Systems: XP, Vista, 7, 8 Server.
  • Able to understand and manage Microsoft Access and Microsoft SQL databases.
  • Able to communicate technical information in a clear and precise manner.
  • Ability to quickly learn new software.
  • Ability to thrive in a fast paced, high intensity environment.
  • Excellent organization skills, oral, written, and interpersonal communication skills.
  • Must work well in a team/group environment.

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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