Holds Management Associate

Location Singapore, Singapore
Discipline Accounting & Audit
Job Reference BBBH83863_1573444162
Salary S$2800 - S$3200 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email carolyn.mendoza@manpower.com.sg
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160

The Holds Management Associate is responsible for ensuring the timely and accurate resolution of manual and system generated Hold cases to ensure the timely payments to the client s suppliers. Timely resolution of Holds within the case management tool to ensure accurate and timely payments to suppliers.
Key Responsibilities:

  • Support of Invoice Aging Analysis and reporting as requested by the Team Lead.
  • Responsibility for activities assigned by the Holds Team Lead/Manger.
  • Provide Resolution for System and Manual Holds cases Process Invoices through client system.
  • Post resolution when applicable.
  • Ensures that all cases assigned are properly accounted for at the end of each business day.
  • Accurate, efficient and organized within daily responsibilities.
  • Adaptable to learn new processes, concepts, and skills.
  • Demonstrates the ability to work as part of a team.
  • Escalates production issues to the Team Leader as appropriate.
  • Complies with all client published policies and procedures and any legal and regulatory requirements.


  • Degree in Accounting, Finance or any Business-related course
  • 1 - 3 years' work experience in Accounts Payable or Finance role.
  • Required to work on public holidays
  • Responsibility and accuracy in the completion of received tasks.
  • Ability to solve urgent matters and work under pressure.
  • Flexibility, especially in the period of month quarter year end closing.

Shift Schedules: Monday to Friday / 10am to 7pm (but can change to 7am - 4pm if business requires)
OT and PH work schedule are equivalent to an off-in-lieu

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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