Hotel Reservation Executive (Call Centre) | Basic Up To $3500

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH130114_1693468851
Salary Negotiable
Consultant Email
EA License No. 02C3423

Job Highlight

  • Duty Meal provided
  • Career Progression

Job Responsibilities

  • Handle inbound call and email from guest regarding with reservation, request, inquiry and feedback
  • Amend and/or cancel existing reservations and bookings
  • Ensure guest satisfaction & experience by deliver excellent service
  • Obtains and ensure all the necessary information are correct to complete a room reservation in the Opera PMS system, i.e. stay dates, room types & rates, special requests and reservation notes
  • Completes the reservation process by combining all reservation details and sending a confirmation to the guest

Job Requirement

  • 1year working experience in call centre or hotel environment.
  • Candidate with no experience can be consider
  • Familiar knowledge in hotel's system such as Opera PMS
  • Able to work under rotating shifts

Chin Chu Long Carsten [R21103935]
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423

Chin Chu Long (Carsten) License No.: 02C3423 Personnel Registration No.: R21103935

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