Customer Service Representative

Location Singapore, Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH85643_1578649878
Salary S$1800 - S$2400 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email carolyn.mendoza@manpower.com.sg
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


Our client, a global technology company, is a self-service solution and supports services in the retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organization in more than 100 countries

Duties & Responsibilities:

  • Co-ordinate to produce cash replenishment schedules for Bank's Self-Service Terminals (SST).
  • Ensure that the daily cash balances of assigned SSTs being managed and determine if any SSTs need to be replenished ahead of the next scheduled replenishment.
  • Review the forecast performance of assigned SSTs to determine how to improve the accuracy of the forecast.
  • Liaise with CIT on daily operation requirement based on forecast of daily cash replenishment schedules.
  • Ensure the cash management operation runs smoothly for the assigned SSTs.



Knowledge & Skill Requirements

  • With customer service background from a call center environment is a plus
  • Experience with a bank or armored car company in cash management, branch operations or cash operations will be an added advantage.
  • Strong analytical, co-ordination and negotiation skills preferred.
  • Well verse with personal computer and MS Office applications.
  • Demonstrated good writing and verbal/telephone skills.
  • Willing to work shift, weekends and Public Holidays.
  • Work Schedule: 8am - 8pm (12 hours)
  • Contract: 12 months
  • Location: Tampines Grande

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy