Inside Sales Representative (Consumer Electronics)

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH101427_1627006089
Salary S$2500 - S$3300 per month
Consultant Name Wee Ben Ann, Andy
Consultant Email
Consultant Contact No. 62328831
EA License No. 02C3423
Consultant Registration No. R1552080

Role Summary
Providing Inside Sales support to the Sales Managers and Business Development Managers by actively identifying, approaching and acquiring new end users (and customers - resellers, system integrators) by promoting related Professional Audio products or Business Communication Products through effective telemarketing sales techniques to ensure end user satisfaction by performing the following duties.

Job Description

  • Creates lists with relevant end users using project construction databases (BizCom), purchased end user lists, leads from tradeshow/fair.
  • Creates lists from own research.
  • Contacts prospects through effective telemarketing methods and cold calling to qualify needs.
  • Prioritizes leads and select most valuable opportunities.
  • Promotes and sells products and services through suggestive sales techniques to meet and surpass profitability goals.
  • Provides end user with first level advice on products benefits and possible solutions.
  • Applies the company's sales policies and procedures to provide proper and effective treatment to all customers.
  • Schedules minimum monthly number qualified face-to face appointments for the BDM
  • Follows up sales as appropriate.
  • Keeps management informed of all activity to include timely preparation and document activities in Sugar CRM.
  • Works closely with outside sales staff, sales management and related internal departments.
  • Engages in level 1 technical discussions with potential end users.
  • Maintains knowledge of industry trends and competitive advantages

Job Requirements

  • Minimum of 1 year of relevant working experience in outbound sales/telemarketing.
  • Prior experience within the Consumer Electronics/Manufacturing industries will be highly advantageous.
  • Possess excellent interpersonal and communication skills.
  • Possess excellent customer service and able to handle difficult customers with diplomacy and tact.

Andy, Wee Ben Ann License No. 02C3423 Personnel Registration No. R1552080

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